Senior-Level Management:

Global Operations · Business Development · Marketing

 

Innovative, global executive with 18 years of success spanning finance, marketing, operations, and business development, including 15 years of international project management experience.  Aligns business operations across international boundaries, ensuring standardized processes and procedures to improve productivity and drive business growth.  Monitors key performance indicators to make informed decisions regarding vendor performance, cost management, and resource allocation.  Confidently manages portfolios of more than $500M with more than 3,000 global customers.  International background spans Canada, Mexico, and Central and South America.  Fluent in English, Spanish, and Portuguese.  Core competencies include:

 

• Strategic Planning

• Product Development

• Project Management

• P & L Administration

• Market Analysis/ Trends

• Vendor Compliance

• Strong Management Skills

• Sales/ Market Planning

• Negotiation

 

Hewlett-Packard Miami, FL, USA

 

Business Development / Marketing Latin America Regional Manager              2006—Present

 

Interfaces with local sales, local vendors and local distributors.

Oversees a virtual, global team throughout the US, Mexico, Brazil, Argentina, Chile, Colombia, Peru.

Manages local and regional projects, including business case development, marketing campaigns and sales implementation plans. 

Identifies cross-selling opportunities. 

Designed and implemented a new strategy and processes for portfolio management, ensuring compliance with corporate policies. 

• Penetrated all major accounts in Brazil, Mexico, Colombia, Chile, Peru and the rest of LA.

• Alliance with McGraw-Hill Latin America covering the book stores around all Spanish speaking countries in Latin America. To include our HP products as part of the key learning process.

• Consistent YoY two digits growth in Revenue for the last eight years (Fy’ 06-Fy’16) across the region.

 

Operations / Risk Management Regional Manager, Latin America                        2002—2006

 

Monitored key performance indicators for monthly reporting as well as the region’s monthly, YTD, and YoY sales, collections and recovery data. Oversaw a $587M portfolio as well as more than 3,000 customers. 

Supervised 20 professionals, including 8 direct reports, providing leadership to the Latin America region’s operational activities.  Managed risk, credit, collections, vendor compliance to corporate policies/procedures.

 Ensured effective communications and public relations with customers, and service providers.

• Developed long term relationships with international vendors such as Bank of Boston, KPMG, Ernst & Young, Caine & Waimer, etc.; as well as local in country vendors.

• Reduced the delinquent account portfolio from 21% over 60 days past due to only 4% by strengthening relationships with customers.

 

Hewlett-Packard Canada

 

Administration Regional Manager, Latin America                                                   1999—2002

 

Established and managed financial and leasing operations for Latin America and implemented all operational processes for Latin America, Central America, and the Caribbean. 

Developed and maintained a three-year business plan as well as participated in yearly procurement-outsourcing planning. 

Liaised between local customers and regional subject matter experts. 

Supervised 22 personnel, including analysts and consultants throughout Latin America. 

• Resolved $49.9M in uncollected aged contracts for HP’s Latin America operations.

 

 

Education

University of the Americas

• M.Sc. Major in Economics

·B.S. Industrial Engineering